At Eden Massage & Beauty, we are committed to protecting your privacy. We comply with the principles of GDPR and aim to maintain consistently high standards in how we process personal and sensitive personal data.
We use the information you give us to provide the goods and services you request, to communicate with you, and to personalise information sent to you. We do not sell, trade, or rent your personal information to others.
We store information you provide through website forms and information collected from your browsing activity. Like most websites, our server logs each page that is downloaded.
Any new information you provide may be used to update an existing record we hold about you. If you provide a work email address, we cannot be responsible for third parties accessing communications sent to that address.
Some services or products may be delivered by third parties. In these cases, your information is shared only as necessary to administer the service, for pricing, testing, or business analysis purposes.
When entering competitions or promotions, we may request your contact details to administer the promotion and notify winners. Occasionally, we may contact you by post, phone, email, or SMS about Eden Massage & Beauty services, products, or special offers that may interest you.
We may use sensitive personal data collected for one service to market another relevant service.
We may request your phone numbers or email address to respond to enquiries, provide services, resolve issues with orders, or for other legitimate reasons. If you provide payment card details, these are stored securely and used only with your consent or for processing refunds.
By providing your information, you consent to its use for administrative purposes and for informing you about products and services by letter, phone, SMS, or email. We may also notify you of important website functionality updates.
In line with GDPR requirements, we follow strict security procedures when storing and disclosing your data. When sharing information with third parties, we require them to:
Maintain confidentiality and restrict access to authorised personnel only
Use data solely for the agreed purpose
Avoid contacting you except regarding the relevant service
Return or securely destroy data at the end of the contract unless retention is legally required
We disclose only the minimum information necessary to provide services.
We may request proof of identity when required and may ask security questions during phone calls. Calls may be recorded for training, quality assurance, and fraud prevention.
If you contact us electronically, we may collect identifiers such as IP address or phone number to detect repeat visits or fraudulent activity.
We will always explain why we need your data and obtain consent where required. By using our website or providing information verbally or in writing, you consent to its collection and use in line with this policy.
Eden Massage & Beauty does not sell or rent personal information. Information is disclosed to third parties only when required to deliver a requested service.
We may also be legally required to share information with statutory bodies such as law enforcement or regulatory authorities.
Data Protection Officer
Mary Kenny
Eden Massage & Beauty
Dr Clare Apothecary
Sea Road, Galway
Email: info@edenmassagegalway.com
We retain certain data for legally required periods, which may be seven years or longer depending on regulations.
You have the right to access personal data we hold about you. Requests must be made in writing to the Data Protection Officer at the contact details above. Please include as much detail as possible to help us locate the information.
We cannot process third-party requests without written authorisation from the individual concerned.
You may change or cancel the types of information you receive from us at any time by writing to:
Data Protection Officer
Mary Kenny
Eden Massage & Beauty
9 Sea Road, Galway
Any updates to this privacy policy will be published on our website so you remain informed about how your data is used.
Our website includes Facebook and Instagram plug-ins. These remain inactive until clicked. Each platform operates under its own privacy policy, which we recommend reviewing.
We may use cookies to improve user experience. Cookies are small text files that record website visits. They do not collect personal details such as age, gender, interests, or banking information.
At Eden Massage & Beauty events, attendees will be informed if photography, video recording, or livestreaming will take place. These materials may be used for publications, promotional materials, digital platforms, and social media.
Attendees who do not wish to appear in images or recordings should notify us in advance so appropriate steps can be taken.
We do not share attendee contact details with third parties.
Therapist
Dr Clare Apothecary
Phone: 087-964-1246
Email: info@edenmassagegalway.com
